Grow your business while eating cake

Wouldn't you like to know how to grow your business while eating cake? Cake! Everybody loves cake! -- Donkey, Shrek Yeah, right. Growing a business takes WORK. Like, lots of it. At least that's what conventional wisdom tells us. You need to slave away day and night,...

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Website Systems every biz should have

The countdown is on...7 days to launch! Here's another set of tips from Piece of Cake: 42 Simple Systems For Your Business. It's all about 5 website systems I think are invaluable for every online biz. Enjoy! Schedule your website backups. If you only implement one...

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It’s okay if you’re struggling

May and June are always hard months for me. 8 years ago this month, my little boy Ian was born. He died two days later from brain damage suffered during my pregnancy. I've changed a lot since then. And every year, without fail, I have trouble keeping up with the...

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Inbox Zero: email management for beginners

Twenty-one years ago, when I got my first email address, I was always so excited to get email. And to be honest, I still get a little excited when I see my new mail notification. Now, when I check my email in the morning, I often have 30, 40, 50, or even more emails...

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Social media scheduling 4 ways

Seems like every week I hear about a new social media scheduling tool. It's getting so there are so many options, it's hard to pick which one is best for your particular situation. So I had a look at a few of these tools and decided to write down my thoughts. No one...

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Customer complaints

Customer complaints are a normal part of doing business. It's never easy to hear that you've screwed up, or that someone thinks you have. How do you handle that? Fortunately, most of the time the customer is polite, which makes it a lot easier. Still, it can be...

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